The hotel is located right on 5th Avenue, making it a convenient base for exploring the area. The rooms with a large furnished balcony offer a great view of the surroundings, allowing guests to soak in the atmosphere from the comfort of their own space. The staff are friendly and attentive, ensuring that guests feel well taken care of during their stay. Additionally, the breakfast provided is a delightful start to the day, offering a good variety of options to choose from.

No improvements necessary.

The Staff was great, the location very good. Price was afordable

Beds were a little hard, but place was exceptionally clean and safe

The Staff at the hotel is the best. They are so friendly and eager to help you, and guide you with any question you may have about playa del carmen!

The bed in my room could be a little softer.

They recommended Indigo Beach and Mamita's Beach Club, and both were fantastic! We also took the ferry to Cozumel for only $2. Our room was spacious with comfy beds and a clean bathroom. the service was excellent, and the breakfast was delicious. the hotel's outdoor sitting areas were a major highlight, and the greenery was beautiful.

We did notice some noise at night from the nearby cafes and streets, which could be bothersome for light sleepers.

very nice staff, rooms and athmosphere.

kitchenette was poorly equipped. Without earplugs you can´t sleep due to music/noise coming from the opposite bar.

Staff politness

Over rated level of the rooms

The hotel is in a great location, just a block from the beach and at the quiet end of 5th Avenue, making it easy to explore the popular area. Plus, there are small convenience stores nearby where you can stock up on snacks and drinks for the beach.

No significant issues or complaints.

It was very budget-friendly. The staff were nice and the hotel was very cozy and cute. Great location.

It would have been nice to have a pool.

Located in the heart of the city it was only a short walk to the beach,shopping or the best restaurants in town..

Beautiful brand new apartment in the heart of Playa del Carmen. Short walk to Mamitas Beach. Great communication with the manager Andre. Good sound isolation.

Nothing I didn't like to be fair.

Great view and good pool facilities. the breakfast was tasty and there is a spa available. the hotel is located close to the beach and the main street, which makes it very accessible.

The hotel is overcrowded, making it very uncomfortable to use the common areas. There is only one elevator, which makes it a nightmare to wait everytime.

Great location Very friendly staff Nice big and clean rooms

Wi Fi was very poor in the top floor Jacuzzi is not heated

The location was superb, minutes walk to the beach clubs and right on 5th ave. The hotel itself is very cute and nicely maintained. Staff were really polite and helpful. Overall this place is definitely a steal for value of dollar.

I find it's hard to sleep with the noise given it's right on 5th ave, good thing I brought earplugs so I was able to get good sleeps with all the noise around. The internet was really slow during the day in the rooms, had to go down to the lobby to get decent speed.

Great welcome with cold towels and drinks. Clean and spacious rooms with new towels every day. The hotel is located in a central location with access to cafes and restaurant. Nice staff who were willing to help with our bags.

Towels needed replacing, and some rooms were a bit noisy. The continental breakfast offered was limited, and the stucco building amplified neighboring noise.

location is very central and the room was comfortable and clean. Staff was very friendly and you can get a beach towel and coupon for beach chair or umbrella at a nearby beach club

no real daylight in the room and I missed a coffeemaker. Wifi was very weak